All Systems Operational

AD / LDAP Connector Authentication

Normal

Admin Service

Normal

API Service

Normal

Desktop SSO

Normal

Directory Imports

Normal

Event Broadcaster Service

Normal

MFA

Normal

OneLogin Desktop Service

Normal

OneLogin Portal App

Normal

OneLogin Protect / OneLogin SMS

Normal

OneLogin Workflows

Normal

Portal

Normal

Provisioning Service

Normal

RADIUS Service

Normal

Single Sign-On Service

Normal

SmartFactor

Normal

Virtual LDAP (VLDAP) Service

Normal

AWS CLI

Normal

Trusted IDP

Normal

Smart Hooks

Normal

PKI

Normal

Google Chrome Browser Extension

Normal

PAM Essentials

Normal

History

Incident Status

Degraded Performance


Components

Portal, PAM Essentials


Locations

US Operating Region




April 22, 2024 6:23AM PDT
[Investigating] OneLogin Engineers are investigating an issue that may be impacting some customers.

April 22, 2024 6:58AM PDT
[Investigating] Engineers have taken mitigation steps to ensure full functionality for customers in the US region. We are continuing to work towards identifying the underlying cause of the issue.

April 22, 2024 8:10AM PDT
[Investigating] Users should now be experiencing normal performance while engineers investigate the root cause.

April 22, 2024 10:20AM PDT
[Investigating] Users should now be experiencing normal performance while engineers investigate the root cause.

April 22, 2024 12:49PM PDT
[Investigating] Users should now be experiencing normal performance while engineers investigate the root cause.

April 22, 2024 1:46PM PDT
[Identified] Users should continue to experience normal performance from the mitigation that was applied. Engineers have now identified the cause of the incident and are testing permanent corrective actions.

April 22, 2024 3:34PM PDT
[Identified] Users should continue to experience normal performance from the mitigation that was applied. Engineers have identified the cause of the incident and are testing permanent corrective actions.

April 22, 2024 4:13PM PDT
[Monitoring] Engineers have completed permanent remediations for the incident and are currently monitoring system health. Users should continue to experience normal performance.

April 22, 2024 4:51PM PDT
[Resolved] All services are fully restored and operating normally